![]() We realize we’ve let you down, and will take steps to try to make things right as best we can. We thank you and the Setapp community for your support over the years. In the meantime, I encourage you to please continue sending us your thoughts, feedback and criticism. We will make every effort to come out with a permanent solution to address as many concerns as possible within a few days. That second option leaves room for another device to be added in the future, without adding cost, so it’s the right choice if, indeed, a seat is a seat. Here’s the math for someone with a single Mac who’s not on the education plan, but has two devices: But your post announcing the expansion to iOS says that all one needs to use Setapp on an iOS device is an active subscription with an open seat. ![]() For example, your pricing page currently lists a single Mac for $9.99/month and a family plan of four Macs for $19.99/month. It’s also worth pointing out that the price of the service has doubled over time early on, $9.99/month was good for two Macs, not one.Įven now, the pricing is confusing. This makes some sense, though that could be stated more explicitly in your materials. unlimited sharing of access to apps within Setapp to hundreds of devices. ![]() It was also done to prevent blatant abuse of the service, i.e. This is different from how many other subscription services work and the recent trend of “universal purchases.” The reason why that was done was actually so subscriptions weren’t tied to a specific AppleID and there was more flexibility to use the service from different accounts, by different family members, etc., which we know is quite common for many subscribers. On the “per device” pricing policy: Setapp has operated on a “per seat” or “per device” basis, rather than “per user”, from the beginning.
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